Welcome to our new booking system!
Updated: Sep 7
Booking your pet in should feel simple, not stressful. Canine & Co is getting ready to launch Pet manager as our new online booking system, and we want the change from Revolution Pets to feel as easy as possible.
Soon, you’ll be able to book boarding, grooming and daycare through Pet manager in one place. It will also make it easier to keep your details up to date, add your pets’ information, and upload fresh photos so we can recognise each furry face quickly.
We know a new Booking System can bring a few questions, so here is a clear guide to help you get ready.
What you will be able to book through Pet manager
Pet manager will be the new place to manage bookings with Canine & Co. Once it launches, you’ll be able to use it for:
Boarding
For overnight stays and holiday care.
Grooming
For keeping coats tidy, clean and comfortable.
Daycare (Daystays & Social Club)
For daily care, play and social time.
Paying Invoices An easy way to see your invoices and pay in a convinient way
This means you won’t need to juggle different booking methods for different services. Everything will sit in one system, making it simpler to request the care your pet needs.
The booking link is:
If you have more than one pet, Pet manager should also make it easier to keep everyone’s details together. That will help us care for each pet with the right information on hand.
How to get ready before you book
Once Pet manager is live, the first step will be setting up or checking your customer profile. Please take your time with this part. It helps us keep accurate records and provide the best care for your pet.
Make sure your profile includes:
Your full name
Your current phone number
Your email address
Your home address
Emergency contact details
Vet details, if requested
Any important notes we need to know
For each pet, please check or add:
Name
Breed
Age
Sex and desexing status
Feeding information
Medication details, if any
Vaccination information
A clear, recent photo
Pet photos are especially helpful when there are multiple pets from the same family, pets with similar names, or busy booking days. A clear face photo makes it easier for the team to quickly match the right pet with the right profile.
How to Make a Booking Through Pet Manager
Making a booking through our new Pet Manager system is easy! Simply head to the Canine & Co website and follow the steps below.
1. Head to our website and click Reserve Now
This will take you directly to our new booking system through Pet Manager.
2. Log in or register
Start by clicking Register and fill in the required information to create your account.
A verification code will be sent to your email when registering.
3. Add or check your pet's profile
Once logged in, you'll arrive at your booking dashboard. Add your pet, or if they already have a profile, have a quick check that all their information is up to date.
Please make sure their health, feeding and behaviour information is current and add a photo, it really helps our team!
You can even add fun optional details, like your dog's Instagram @, so we can tag them in photos and reels!
Your pet's profile will then be reviewed and approved by our team.
Don't worry you can still submit a booking while you're waiting for approval.
4. Click Add Booking
From your dashboard, select Add Booking and choose the service you're looking for : Boarding, Grooming or Daycare/Social Club.
5. Choose your dates or appointment
Follow the prompts to select your dates, times and any other service details required.
6. Review your booking
Give everything a quick check before submitting. If you do make a mistake, don't worry! Just contact our team by phone or email and we can help get it sorted.
7. Submit your request! Woo hoo!
Once submitted, keep an eye on your emails for confirmation from our team or any follow-up information we may need.
And remember: if something doesn't look quite right, don't panic! New systems can take a little getting used to, and our team is always happy to help where we can.
Update your details to enter our September competition
To encourage everyone to get set up, we’ll be running a small competition.
Anyone who updates their full information and their pets’ information, including pet photos, will go into the draw to win a prize at the end of September.
To be included, make sure your profile is complete and your pet details are filled in as fully as possible. If you have more than one pet, please update each pet’s profile.
This is a great chance to get organised before your next boarding, grooming or daycare booking. It also helps our team start the new system with the most accurate information.
Frequently asked questions
When will Pet manager launch?
We’ll be launching it soon. Keep an eye out for our updates, and we’ll let everyone know when the system is ready to use.
Can I book boarding, grooming and daycare through Pet manager?
Yes. Once live, you’ll be able to book boarding, grooming and daycare through the Canine & Co Pet manager booking page.
Do I need to move my details from Revolution Pets?
Yes, please check and update your information in Pet manager when it becomes available. This helps make sure your contact details and your pet’s records are correct.
What pet information should I add?
Please add your pet’s name, breed, age, feeding notes, health notes, medication details if needed, behaviour notes and a clear photo. The more accurate the information, the better.
What if I have trouble using the new system?
That’s okay. We know new systems can take a moment to get used to. If you are unsure, reach out to Canine & Co and we’ll help guide you through it.
A smoother way to book your pet’s next visit
The move to Pet manager is all about making bookings easier for everyone. Once your profile is updated, future bookings should feel quicker and clearer.
When the system launches, take a few minutes to add your details, check each pet’s profile and upload photos. You’ll be ready for boarding, grooming and daycare bookings, and you’ll also be in the draw for our end-of-September prize.
We’re excited to make this change with you and to keep caring for your pets with the same friendly Canine & Co care.
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